HandfulCrafts ([FULL NAME], SIRET 951 833 045 00010) is responsible for the processing of your personal data on this website.
Data we collect: your name, email, postal address, phone number (if given), order details and browsing data (cookies). Payment card details are handled directly by our payment providers; we never see or store them.
Why we use it: to process and deliver your orders, answer your questions, meet our legal obligations (invoicing, accounting) and, if you agree, send you our news.
Who receives it: our e-commerce platform Shopify, our payment providers and our delivery partners, only for what they need to do their job. We never sell your data.
How long we keep it: order data for 10 years (legal accounting obligation); other data for up to 3 years after your last contact with us.
Your rights: under the GDPR, you can access, correct, delete or move your data, object to its use or limit it. Email us at contact@handfulcrafts.com. You can also file a complaint with the CNIL (www.cnil.fr).
Cookies: we use cookies needed for the website to work and, with your consent, cookies for statistics and advertising. You can change your choice at any time.